KevinDiaz

Professional
Background

A career built across data analytics, healthcare practice management, military service, and IT consulting — with a commitment to measurable outcomes and operational excellence.

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Florida, USAKevin@techmindedsolutions.net

Professional Summary

U.S. Army veteran with a decade of experience spanning data analytics, healthcare practice management, military food safety compliance, and contract-based IT consulting. Career includes Metro Inclusive Health (Data Analyst), Midway Specialty Care Center (Medical Practice Manager), the United States Army (Veterinary Food Inspection Specialist), and the Alagille Syndrome Alliance. Currently operating TechmindedSolutions LLC, building a patient trends dashboard with PHQ-9 tracking and real-world evidence (RWE) data integrations. Recognized for delivering measurable results — from 80% efficiency gains in reporting to 100% inspection accuracy — in regulated, mission-critical environments.

Work History

IT & Healthcare Systems Consultant

TechmindedSolutions LLC
2026 — Present

Founded TechmindedSolutions LLC to provide independent IT consulting and technology solutions. Currently building a patient trends dashboard with API integration to track PHQ-9 and other measurable outcomes for research, data API integrations, and real-world evidence (RWE) initiatives.

›Founded and operate TechmindedSolutions LLC to deliver contract-based IT consulting services
›Building a dashboard with API to track patient trends based on PHQ-9 and other measurable outcomes for research and RWE initiatives
›Manage client engagements end-to-end — scoping, delivery, reporting, and follow-up
›Apply healthcare operations domain expertise to technology planning and data-driven solutions
IT ConsultingDashboard DevelopmentAPI IntegrationHealthcare AnalyticsPHQ-9 TrackingReal-World Evidence

Contracted Administrative Assistant

Alagille Syndrome Alliance
2025 — 2026

Spearheaded community outreach and administrative operations for the Alagille Syndrome Alliance on a contract basis, improving organizational processes and supporting fundraising initiatives.

›Spearheaded community outreach coordinating engagement events reaching over 100 individuals
›Improved document management and compliance processes, reducing retrieval time by 90%
›Assisted fundraising efforts that increased donations by 25%, demonstrating strong persuasion and relationship-building abilities
Community OutreachDocument ManagementFundraisingComplianceNonprofit Operations

Veterinary Food Inspection Specialist

United States Army
2021 — 2025

Served as a Veterinary Food Inspection Specialist ensuring compliance with food safety and defense regulations. Built trust with diverse stakeholders, trained over 100 personnel, and maintained a 100% accuracy rate in inspections and documentation.

›Built trust and collaboration with diverse stakeholders, including leadership and external partners, ensuring compliance with food safety and defense regulations
›Presented detailed reports and assessments to senior decision-makers, improving program oversight and regulatory alignment
›Trained and mentored over 100 personnel, developing communication and leadership skills transferable to client interaction and team coordination
›Analyzed complex data sets to identify risk trends and implemented process improvements to enhance operational efficiency and safety
›Strengthened organizational reputation by maintaining a 100% accuracy rate in inspections and documentation
Food SafetyComplianceLeadershipData AnalysisMentorshipRegulatory Alignment

Medical Practice Manager

Midway Specialty Care Center
2021

Managed daily operations of a specialty care center, elevating patient satisfaction, reducing costs, and leading a team of 20+ employees in compliance and service delivery excellence.

›Elevated patient satisfaction scores by 75% through personalized service enhancements and effective relationship management
›Managed budgets, scheduling, and staffing, achieving a 35% cost reduction and 75% increase in operational efficiency
›Served as primary liaison between patients, staff, and executives, ensuring clear communication and client retention
›Led a team of 20+ employees, fostering collaboration and training staff in compliance and service delivery excellence
Practice ManagementPatient SatisfactionBudget ManagementStaff LeadershipCompliance

Data Analyst

Metro Inclusive Health
2015 — 2021

Delivered actionable insights by transforming data into compelling narratives that supported leadership decisions. Created advanced reports and dashboards while conducting compliance and quality assurance assessments.

›Delivered actionable insights by transforming data into compelling narratives that supported leadership decisions
›Created advanced Excel reports and dashboards, improving efficiency and accuracy by over 80%
›Developed and maintained strong stakeholder relationships through clear and consistent communication
›Conducted compliance and quality assurance assessments, enhancing data integrity and trust in reporting systems
›Supported outreach initiatives and service improvement strategies that increased community engagement and program success
Data AnalysisExcel DashboardsStakeholder CommunicationQuality AssuranceCommunity Engagement

Self-Directed IT Student

Home Lab & Systems Study
2023 — Present

Actively building IT foundations through hands-on lab work, self-directed study, and applied experimentation alongside professional work. Running a Linux home lab, building custom PCs, running local AI via Ollama with TailScale VPN for remote access, and exploring AI workflow tools to apply in real-world operational contexts.

›Configured and maintain a Linux home lab environment for systems administration practice
›Built a compact Ollama mini AI server with TailScale VPN for secure remote access across devices
›Experienced in custom PC builds — component selection, assembly, BIOS configuration, and performance tuning
›Experimenting with AI workflow tools and automation concepts applicable to healthcare and operations
LinuxNetworkingAI ToolsSystems AdministrationAutomationOllamaTailScalePC Building

Community Advocacy

Rare Disease & Congenital Heart Defect

Father of a child living with Alagille Syndrome — a rare genetic condition affecting the liver, heart, and other organ systems — including a Congenital Heart Defect. This experience has given a firsthand understanding of navigating complex medical systems, specialty care coordination, and the emotional and logistical weight families carry when managing rare pediatric conditions.

Autism & Special Needs Advocacy

Active advocate for the Autism community. Helps families navigate insurance systems, understand coverage for Autism-related therapies and services, and access the right support for children with Autism and other special needs. This advocacy bridges lived experience with professional knowledge of healthcare administration and compliance — making a real difference for families who often don't know where to start.

Core Competencies

Data AnalysisHealthcare AdministrationPractice ManagementFood Safety ComplianceDashboard DevelopmentAPI IntegrationIT ConsultingPHQ-9 AnalyticsCommunity OutreachStaff LeadershipBudget ManagementProcess ImprovementStakeholder CommunicationQuality AssuranceTeam CoordinationLinux SystemsCustom PC BuildingOllama / Local AITailScale VPN

Education & Training

U.S. Army Training & Service
2021 — 2025
United States Army
Veterinary Food Inspection Specialist training, leadership development, compliance and regulatory operations
Healthcare & Data Analytics Experience
2015 — 2021
Metro Inclusive Health · Midway Specialty Care Center
Data analytics, practice management, patient satisfaction improvement, and operational efficiency
Self-Directed IT & Systems Studies
2023 — Present
Home Lab / Independent Study
Linux administration, networking fundamentals, AI workflow tools, and systems concepts
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